Frequently Asked Questions
The Answers You Need
How can I check on my pet during their stay?
We offer multiple ways to check in on your pet while you are away. Whether through our online booking software, Facebook, email or phone...we're happy to hear from you!
What do you supply for overnight boarding?
We offer complimentary orthopedic kuranda beds, bedding, stainless steel dishes/pails and of course snuggles!
Litter is also complimentary for our kitty friends!
Less is more when packing for your pet. Portion out their meals and we'll take care of the rest!
My pet has a special diet. Can their needs be accommodated?
Absolutely! We can accommodate just about any diet! Fresh/raw food can be stored in our fridge or freezer.
My dog isn't social with other dogs, will this be a problem?
No! We can accommodate many personalities and levels of sociability. Our guests can enjoy smaller groups or solo play time. We also offer one on one time with staff and fun excursions like nature walks.
Does my pet need to be vaccinated?
Yes, all our guests need to be update to date on their annual vaccinations.
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Dogs: DHPP combo vaccine
Cats: FVRCPP combo vaccine
Puppies: Would need to have all boosters completed. This is usually around 16 weeks of age.
I'm from out of town and would have trouble making a separate trip for an assessment. Can you make an exception for me?
Unfortunately no. Any new clients are required to complete a two part assessment to ensure they will enjoy their time with us. Their safety and happiness is our main priority!